What is NetSuite’s SuiteCommerce: B2B & B2C Ecommerce Platform?

NetSuite’s SuiteCommerce ecommerce solution helps B2B and B2C merchants deliver engaging and relevant online experiences. Drive more traffic to your web stores, convert shoppers into customers and increase online revenue with a mobile-optimised, feature-rich cloud ecommerce platform that’s easy to manage and enhance. SuiteCommerce unifies ecommerce with your core NetSuite operational business systems, providing a single view of customer, order, inventory and other critical data and enabling real-time visibility across your business while powering personal and relevant cross-channel experiences.

NetSuite SuiteCommerce: B2B Ecommerce Platform

Engaging, relevant online experiences

What is NetSuite SuiteCommerce?

NetSuite’s SuiteCommerce ecommerce solution helps deliver engaging and relevant online experiences. SuiteCommerce unifies ecommerce with your core NetSuite operational business systems, providing a single view of customer, order, inventory and other critical data and enabling real-time visibility across your business while powering personal and relevant cross-channel experiences.

Single Platform

With NetSuite, you can deliver the relevant, engaging experiences consumers demand while offering your B2B customers a B2C-like experience that exceeds expectations, on sites designed to meet the unique requirements of business buyers.

Easy Deployment, Effortless Updates and Extensibility

Launch your ecommerce site in 30 days. New features and automatic updates with every release ensure your site is always on the latest commerce technology. A selection of extensions(opens in a new tab) are available to enhance your site.

SuiteCommerce has given us a full ecommerce solution. It’s extremely intuitive with our NetSuite interface and means we can access live information on products, inventory levels and invoicing.

Sean Mason
Director, Mason Corporation

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NetSuite Ecommerce Benefits

Any Device. Our mobile-optimised, responsive design allows you to create content once and automatically adjust site screen sizes and capabilities for different devices.
Easily Manage Your Site. Drag-and-drop site management tools enable business users to launch new promotions, create landing pages or publish new content — without IT resources.
Reduce Total Cost of Ownership. A single, unified platform lowers your overall technology investment and service costs versus cobbled together point solutions.
Ultimate Business Agility. Our cloud-based platform provides the flexibility and adaptability you need to keep pace with business, reduce operational costs, increase efficiency and eliminate the hassles of managing hardware and software.

NetSuite Ecommerce Features

With SuiteCommerce, online orders automatically and seamlessly flow into NetSuite, enabling faster and more accurate processing.

Connect with the SuiteCommerce developer community to learn and share.

B2B Ecommerce
Account Management and Support

B2B Ecommerce

Create sites that engage business buyers, maximise their purchasing efforts and save them time while providing the same intuitive, information-rich shopping experience as a B2C website. Offer buyers the ability to manage all aspects of their business relationship, including online quote requests, view account balances and make online invoice payments.

Account Management and Support

SuiteCommerce MyAccount helps business buyers be more efficient by providing direct access to review account balances, deposits and credit memos. Enable self-service returns management so shoppers can initiate an online return authorisation. Improve engagement and client satisfaction by enabling customers to submit queries directly to your support desk. Give customers complete access to their order histories and allow them to easily reorder items from past purchases.

Challenges NetSuite Ecommerce Solves

Integrations and Manual Process. Unify your front- and back-end systems, eliminate ongoing integration and maintenance costs and gain more flexibility and adaptability.
Multiple Ecommerce Solutions. Support your selling models from the same solution, enabling you to quickly develop new channels and business models with lower investment.
Inaccurate Inventory and Pricing. Optimise inventory management by automatically syncing front-end website and back-office inventory and pricing data.
Order Processing Delays. Centralise order management to fulfil orders quickly, efficiently and profitably while boosting customer satisfaction and retention.

Faster Time to Value

NetSuite has packaged the experience gained from tens of thousands of worldwide deployments over two decades into a set of leading practises. These practises pave a clear path to success and are proven to deliver rapid business value and get you live on NetSuite in a predictable timeframe. Intelligent, stepped implementations begin with sales and span the entire customer lifecycle, so there’s continuity from sales to services to support.

How Much Does NetSuite Ecommerce Cost?

Companies of every size, from pre-revenue startups to fast-growing businesses, have made the move to NetSuite. Looking for a better way to run your business but wondering about the cost?

Users subscribe to NetSuite for an annual licence fee. Your licence is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. As your business grows, you can easily activate new modules and add users — that’s the beauty of cloud software.

NetSuite ecommerce solutions are available as an add-on modules.

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