Professional Services Automation (PSA) Solution

From start to finish, run great projects

What is NetSuite Professional Services Automation?

NetSuite’s Professional Services Automation (PSA) solution, SuiteProjects, provides a comprehensive, end-to-end PSA system that supports an entire services business with a single, cloud-based suite. From project and resource management to time and expense tracking, project accounting and billing and invoicing, SuiteProjects helps organisations complete projects quickly and profitably, generate invoices accurately and efficiently and shrink accounts receivable cycles.

What is NetSuite SuiteProjects? (Video)

Deliver Projects on Time and Within Budget

Project managers and team members can collaborate on projects and maintain current and accurate status insights at all times. That allows companies to proactively identify and head off problems and gain insights into expenses.

Track Skills and Availability

Increase utilisation and reduce reliance on subcontractors by easily identifying and assigning consultants who are on the bench or attached to another team.

Accurate Project Accounting and Billing

Connect project activities with company financials to ensure accurate accounting and billing throughout the project lifecycle. Automate billing and revenue recognition to speed up payments and provide financial transparency.

NetSuite gave us the ability to have not only the SuiteProjects module but also a manufacturing module, all live in one ERP.

Ryan Winton
Business Analyst, Oakhurst Signs

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NetSuite Professional Services Automation Benefits

Single Solution. NetSuite’s PSA capabilities combined with financials, CRM and the ability to manage multiple companies, countries and currencies provides a complete solution for any services business.
On-Time Project Delivery. Collaborate on decisions using real-time, data-driven information to maintain accurate and current statuses.
Better Manage Project Financials. Automate revenue calculations and allocations, recognise revenue separate from project billing to support profitability and ensure financial compliance.
Assemble the Right Team. Understand demand, capacity, skills and availability to identify the optimal resource mix through every stage of every project.
Anytime, Anywhere Access. As a cloud solution, SuiteProjects is available anytime, anywhere. The purpose-built mobile app allows users to quickly and easily capture detailed time and expense data.

NetSuite Professional Services Automation Features

Gain complete visibility into — and control over — your entire services business, in real-time, from the moment a new opportunity is identified through project delivery, invoicing and revenue recognition. When combined with NetSuite OneWorld, SuiteProjects can manage multiple subsidiaries, business units, legal entities, global resource pools and billing rates in any currency and under any set of taxation rules and reporting requirements.

Project Accounting

Connecting project activities with company financials ensures accurate accounting and billing throughout the project lifecycle, streamlines time and expense management and provides extensive reporting capabilities.

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Project Management

Project managers and team members can easily collaborate and maintain current and accurate project status at all times. That allows managers to proactively identify and resolve potential issues before they affect customers.

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Resource Management

Project managers are empowered to optimise staffing and utilisation and ensure that qualified resources are working on the right projects.

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Timesheet Management

Customisable timesheets enable users to quickly and easily capture detailed records of hours worked, whether users are in the office or on the road.

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Expense Management

Improve productivity, enable better tracking and compliance and maximise the accuracy and timeliness of expense reporting.

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Project Reporting and Analytics

Full featured, robust reporting and analytical tools deliver on-demand, real-time data, enabling you to monitor, report on and analyse overall project performance in real-time.

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NetSuite OpenAir

NetSuite OpenAir supports large services organisations focused on delivering complex projects. Gain real-time visibility and anytime, anywhere access to the information and tools you need to delight customers and ensure profitability, like reporting and dashboards, time and resource tracking, project and expense management and invoicing.

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Challenges Professional Services Automation Solves

Multiple Systems. Support the full bid-to-bill process — quote, order, plan, deliver, invoice, analyse — with one unified solution.
Poor Visibility into Profitability. Aggregate project and financial data in one place for a complete view of financials, resources and projects.
Manual Tracking. Time and expenses are automatically applied against projects.
Poor Resource Utilisation. Optimise staffing and utilisation by defining multiple bookings types. Allocate resources by specific timeframes to provide in-depth reports.
Complicated Revenue Tracking. Automate revenue calculations and allocations and support multiple revenue scenarios on a project-by-project basis.

Faster Time to Value

NetSuite has packaged the experience gained from tens of thousands of worldwide deployments over two decades into a set of leading practices. These practices pave a clear path to success and are proven to deliver rapid business value and get you live on NetSuite in a predictable timeframe. Intelligent, stepped implementations begin with sales and span the entire customer lifecycle, so there’s continuity from sales to services to support.

How Much Does NetSuite Professional Services Automation Cost?

Companies of every size, from pre-revenue startups to fast-growing businesses, have made the move to NetSuite. Looking for a better way to run your business but wondering about the cost?

Users subscribe to NetSuite for an annual licence fee. Your licence is made up of three main components: core platform, optional modules and number of users. There is also a one-time implementation fee for initial set up. As your business grows, you can easily activate new modules and add users — that’s the beauty of cloud software.

SuiteProjects is available as an add-on module.

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