NetSuite Commerce

Q: What is NetSuite Commerce?

NetSuite commerce provides ecommerce and point-of-sale (POS) solutions that help businesses seamlessly connect all customer touchpoints. NetSuite’s cloud solution unifies business operations and commerce applications to provide a single source of item, inventory, customer and order data — so you can create seamless, cross-channel, personalised shopping experiences.

Enable seamless commerce experiences

What is NetSuite Commerce?

NetSuite commerce provides ecommerce solutions that help businesses seamlessly connect all customer touchpoints. NetSuite’s cloud solution unifies business operations and commerce applications to provide a single source of item, inventory, customer and order data — so you can create seamless, personalised experiences.

Innovative Experiences

Rapidly create unique, personalised and consistent mobile, and web experiences that differentiate your brand and exceed customer expectations.

Ultimate Business Agility

Our cloud-based solution provides the flexibility and adaptability to grow your business, reduce operational costs and increase efficiency — and we eliminate the hassles of managing hardware and software.

Buy, Get and Return Anywhere

Meet customer expectations to buy, fulfil and return goods anywhere while maximising profitability. It’s easy when you have centralised order management and a single view of inventory across all channels and the supply chain.

By adopting the NetSuite unified cloud-based system, we have lowered IT costs, streamlined our business and improved the customer experience.

James Bonomo
COO, Regina Andrew Detroit

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NetSuite Commerce Benefits

Seamless Commerce. Connect every step of a multi-channel, multi-location business — from ecommerce and order management to inventory, financials and support.
Fulfil Orders Quickly. Manage orders from multiple channels in one place.
Truly Know Your Customers. Get a unified cross-channel view of every customer to provide consistent and personalised service, build loyalty, deepen relationships and grow lifetime value.

NetSuite Commerce Features

NetSuite Commerce solutions unify multi-channel, multi-location businesses. We deliver everything from ecommerce and order management to inventory and financials so you can focus on your customers.

Ecommerce

SuiteCommerce supports ecommerce channels from a single platform. Provide consumers with a B2B site that offers a rich experience plus added functionality to support the unique requirements of business users.

Order Management

Manage orders from multiple channels — web, call centre, mobile — in one place. Delivering a “buy anywhere, fulfil anywhere” experience is easy with real-time inventory visibility across all locations. Process orders faster, gain more satisfied customers and lower operational costs.

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NetSuite Sales Order list page dashboard

Inventory Management

Optimise inventory via real-time visibility, company wide. You’ll minimise overstocks, capture more sales and promote the most profitable products to your customers.

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NetSuite's Current Inventory Snapshot dashboard

CRM

Bring siloed data sources into a single repository to get a complete view of the customer. Capture preferences, interactions and transactions and create rich customer profiles that will help you provide consistent service and support personalised marketing, merchandising and targeted promotions across all channels.

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Connectors

Sync inventory, order and fulfilment data in NetSuite with online marketplaces, ecommerce storefronts, point of sale systems and third-party logistics (3PL) provider using pre-built connectors.

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Challenges NetSuite Commerce Solves

Fractured Shopping Experiences. Unify buying journeys via a single source of customer, order and inventory data.
Order Processing Delays. Centralise order management to deliver purchases quickly, efficiently and profitably while boosting customer satisfaction.
Inefficient Supplier Management. Connect global supply and distribution chains for real-time information sharing, better coordination and responsiveness and shortened time to market.
Multiple Sources of Data. Gain real-time visibility across your business by consolidating fragmented sources of customer, order and inventory data into a single repository.

Faster Time to Value

NetSuite has packaged the experience gained from tens of thousands of worldwide deployments over two decades into a set of leading practices. These practices pave a clear path to success and are proven to deliver rapid business value and get you live on NetSuite in a predictable timeframe. Intelligent, stepped implementations begin with sales and span the entire customer lifecycle, so there’s continuity from sales to services to support.

How Much Does NetSuite Commerce Cost?

Companies of every size, from pre-revenue startups to fast-growing businesses, have made the move to NetSuite. Looking for a better way to run your business but wondering about the cost?

Users subscribe to NetSuite for an annual licence fee. Your licence is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. As your business grows, you can easily activate new modules and add users — that’s the beauty of cloud software.

NetSuite commerce solutions are available as add-on modules.

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