We know that downtime is not an option in your business. This is one reason that we guarantee 99.7% uptime across the entire NetSuite family of applications as part of our standard terms of service.
As part of our commitment to deliver a high level of service, we provide status.netsuite.com(opens in new tab), a public web site that shows our historical track record of system uptime as well as real-time information about the current NetSuite system status.
This site also serves as a resource for customers in the rare event of a service disruption.