SuiteCommerce gives B2B businesses the robust capabilities expected of an enterprise-class B2B ecommerce platform, including the ability to provide the same easy and information-rich shopping experience as a B2C website. With SuiteCommerce, ecommerce is seamlessly integrated with your back-end operational systems, including order management, ERP and CRM. Support web stores, in-house sales, distributors, manufacturers, bricks-and-mortar stores and channel partners all from a single platform. NetSuite’s B2B ecommerce solution will enable your company to pursue new revenue opportunities, attract and service new customers and transform a slow-growth offline business into a high-growth multichannel enterprise.
Real-Time Customer Service
Provide your customers with a password-protected, self-service customer centre to manage all aspects of their business with you. They’ll be able to access their order history and details of every sales order, view order status, track shipments, reorder, and update shipping and payment information.
- Review and approve quotes.
- Pay outstanding invoices.
- Request returns and refunds.
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